BD Gemar's Terms & Conditions — Read once before becoming a member

01 Introduction & Applicability

These Terms & Conditions ("Terms") of BD Gemar apply to all individuals who have registered or intend to register on this platform. By visiting the website, creating an account, placing bets, playing games, or using any of our services, you are deemed to have voluntarily accepted these Terms.

BD Gemar is an internationally licensed online gaming service provider. Our platform offers a wide range of entertainment options, including Sports Betting, casino games, Live Casino, and esports betting. It is the user's sole responsibility to read and understand these Terms & Conditions.

02 Eligibility & Age Requirements

To open an account at BD Gemar, the following eligibility requirements must be met:

• Applicants must be at least 18 (eighteen) years of age.
• Residents of countries or regions where online gaming is prohibited by law are not permitted to use this service.
• You are permitted to open only one account in your name — multiple accounts are not allowed.
• All information provided in your account must be accurate and up to date.
• You must use your own personal information — creating an account in someone else's name is strictly prohibited.

BD Gemar may request additional documents at any time to verify age or confirm identity. Account activity may be suspended until the required documents are provided.

03 Account Registration & KYC

When registering with BD Gemar, you are required to provide your full legal name, email address, mobile number, and date of birth. This information may later be subject to a KYC (Know Your Customer) verification process.

KYC verification typically requires one of the following documents:

• National ID Card (NID)
• Photo of the relevant passport page
• Driving License
• Bank statement (for address verification)

Withdrawal limits may apply without KYC verification. BD Gemar stores all KYC information securely and does not share it with third parties — see our Privacy Policy follows.

04 Deposit & Withdrawal Policy

BD Gemar supports a range of payment methods for deposits and withdrawals, including bKash, Nagad, Rocket, and Islami Bank. The following rules apply to all payment transactions:

• Deposits are generally credited to your account instantly.
• Withdrawal requests are typically processed within 1–24 hours.
• Withdrawals may only be made to the same payment method used for the original deposit.
• The minimum withdrawal amount is set by BD Gemar and is subject to change.
• BD Gemar reserves the right to carry out additional verification on any suspicious transactions.

05 Bonuses & Promotional Offers

BD Gemar regularly offers bonuses and promotional deals. Before using any offer, it's important to read its individual terms and conditions. The following general rules apply to all bonuses:

• Each bonus comes with a specific wagering requirement that must be met before the bonus can be withdrawn.
• The same bonus cannot be claimed more than once.
• Bonus abuse or any attempt to exploit bonuses through fraudulent means may result in bonus cancellation and account suspension.
• Bonus balance and real balance are kept separate — bonus balance cannot be withdrawn directly.
• BD Gemar reserves the right to modify or discontinue any bonus offer at any time.

The welcome bonus is exclusively for new members — it is either automatically credited on your first deposit after registration or may require a specific promo code.

06 Betting Rules & Limits

Please keep the following rules in mind when placing bets on BD Gemar:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Once the live betting window closes after an event has started, no further bets will be accepted.
• If a bet is processed abnormally due to a technical error, BD Gemar reserves the right to void that bet.
• Maximum betting limits may vary by player and by event.
• If match-fixing or irregular activity is detected in an event, BD Gemar reserves the right to void all related bets.

BD Gemar always verifies scores and results from reliable data sources. In any disputed case, BD Gemar's decision shall be considered final.

07 Prohibited Activities

The following actions are strictly prohibited on BD Gemar. Any violation may result in account closure and balance forfeiture:

• Money laundering or transactions involving illegal funds.
• Creating multiple accounts to abuse bonuses.
• Using automated software, bots, or scripts to place bets or play games.
• Attempting to hack or gain unauthorized access to other players' accounts.
• Exploiting vulnerabilities in BD Gemar's systems to gain an unfair advantage.
• Harassing or engaging in abusive conduct toward other users.

08 Account Suspension & Closure

BD Gemar reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any clause within these terms and conditions.
• Failure to complete KYC verification or providing false information.
• Evidence of involvement in prohibited activities.
• Extended inactivity (36 months or more).
• Upon submitting a self-exclusion request.

Upon account closure, any valid balance will be returned provided no prohibited activity was involved. However, funds obtained through prohibited activities will be forfeited.

09 Privacy & Data Protection

BD Gemar takes the privacy of your personal information very seriously. For full details on how we collect, store, and use your data, please refer to our Privacy Policyavailable here.

In short, BD Gemar will never:

• Your personal information is never sold to third parties.
• Your password and payment details are never stored anywhere.
• Your data is never used beyond what is necessary to provide our services.

10 Responsible Gaming

BD Gemar believes gaming should be a source of enjoyment, not financial stress. That's why we provide responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for how long you play in a single session.
• Loss Limit: Play will automatically stop once you reach a specified loss amount.
• Self-Exclusion: Temporarily or permanently deactivate your account.

For more details, visit our Responsible Gaming View page.

11 Dispute Resolution

If you have a dispute or complaint with BD Gemar, please contact our customer support team first. The support team will review the issue and aim to resolve it within 72 hours.

If a dispute cannot be resolved through support, it may be escalated to our licensing authority. In any interpretation of these terms, the decision of BD Gemar's management shall be considered final.

12 Terms & Conditions Amendment Policy

BD Gemar reserves the right to modify these terms and conditions, in whole or in part, at any time. When changes are made:

• Members will be notified via their registered email or SMS before any major changes take effect.
• A new version will be published on the website along with the date of update.
• Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.

We therefore recommend visiting this page regularly.