Data protection

BD Gemar Privacy Policy — How safe is your data with us

Where your personal data goes, who can see it, and how long it's kept — BD Gemar's Privacy Policy gives you honest answers to all of these questions. We believe that true protection starts with transparency.

Updated: January 2026
Version 2.4
Language: English
256-bit SSL
Never sold to third parties
GDPR compliance
Right to Erasure
Our Core Commitments
Your data is never sold
Passwords stored in encrypted form
You may request deletion of your data at any time
Manage your cookie settings to your preference
You will be notified within 72 hours of any security breach

01Introduction & Scope of Policy

This Privacy Policy applies to all members and visitors of the BD Gemar platform. When you use our website or app, we collect certain information. This policy clearly and transparently explains what that information is, why it is collected, and how it is used.

BD Gemar believes personal data is fundamentally tied to individual rights. We only collect information that is genuinely necessary to operate our services. Collecting data beyond what is needed goes against our policy.

Key point: BD Gemar never sells your data to advertisers or third parties. Your information is used solely to improve our services and meet legal obligations.

02What data we collect

BD Gemar collects two types of data — information you provide directly, and data generated automatically through your use of the platform.

What you provide directly:

  • Full name, email address, and mobile number (collected at registration)
  • Date of birth (for age verification)
  • National ID or passport number (for KYC verification)
  • Payment details such as mobile banking number
  • Customer support conversation history

Automatically collected information:

Data type Why It's Collected Save
IP addressSecurity and geo-verificationYes
Device & Browser InformationPlatform optimizationYes
Session duration and activityResponsible gaming monitoringYes
Betting historyAccount management & dispute resolutionYes
Cookie DataPersonalized experienceOptional
Full payment card numberNot ApplicableNo

03Purpose of data use

BD Gemar uses your information for the following purposes:

  • Account Management: Confirming registrations, verifying logins, and protecting your identity.
  • Payment processing: Processing deposits and withdrawals securely.
  • Legal Compliance: Compliance with AML (Anti-Money Laundering) and KYC regulations.
  • Service improvement: Analyzing which features are most used to improve the platform.
  • Contact: To keep you informed about important updates, security alerts, and offers.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer support.

BD Gemar does not use your data for any purpose beyond those stated above.

04Who your data is shared with

BD Gemar does not share your data on its own initiative. However, limited information may be shared with specific parties in certain circumstances:

  • Payment processor: Only the minimum necessary information is shared with bKash, Nagad, or other payment gateways to process transactions.
  • Law Enforcement: Data may be disclosed when required by court order or legal obligation.
  • Game software provider: Minimal data for game operation, with no personal identification.

Any third parties we work with are bound by data-sharing agreements and are required to uphold BD Gemar's privacy standards. Your data is never shared with advertising companies.

05Data retention period

How long BD Gemar retains your data depends on the type of information and applicable legal requirements. Below is a general overview:

Account information
5 years+
Transaction records
5 years
KYC documents
5 years
Support conversations
2 Years
Cookies & Session Logs
90 days
Marketing Preferences
Until opt-out

Even after closing your account, certain data must be retained for a specified period due to legal obligations. However, any data that is no longer necessary will be deleted as soon as possible.

06Cookies & tracking technologies

BD Gemar uses cookies on its website and app. Cookies are small data files stored in your browser. We use three types of cookies:

  • Essential cookies: Essential for login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
  • Functional Cookies: Remembers your language preference and other settings. This can be turned off.
  • Analytics cookies: To understand which pages are used most. Entirely optional and cannot be linked to any individual.

You can update your cookie preferences at any time through your account settings. Cookies can also be managed directly from your browser settings.

07Technical data security measures

BD Gemar uses cutting-edge technology to keep your data secure. The key measures in place include:

  • 256-bit TLS/SSL encryption on all data transmissions.
  • Passwords are stored using bcrypt hashing — no one can ever view your password in plain text.
  • Payment information is stored on a separate, secured server in compliance with PCI DSS standards.
  • Internal data access is role-based — only staff who need it can view your information.
  • Regular security audits and third-party penetration testing.
  • Automated 24/7 monitoring to detect suspicious activity.

What happens in the event of a security incident? In the event of a data breach that puts your information at risk, BD Gemar will notify you within 72 hours via your registered email or SMS, and provide guidance on the steps you should take.

08Your rights

As a BD Gemar member, you have the following rights over your own data. These rights are recognized under international data protection law, including GDPR:

Right of Access

You can request to know what data BD Gemar holds about you.

Right to rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation requiring us to retain it.

Right to Object

You may object to certain types of data processing.

Right to Data Portability

You can request an export of your data in a machine-readable format.

Marketing opt-out

You can opt out of promotional emails or SMS at any time.

To exercise these rights, [email protected]to email us. BD Gemar is obligated to respond within 30 days.

09Protection of children's data

BD Gemar does not provide services to anyone under 18 and does not knowingly collect their data. If we become aware that a minor's data has been collected by mistake, it will be deleted immediately and the account will be closed.

10Policy updates & contact

BD Gemar may update this Privacy Policy from time to time. For significant changes, notice will be sent to your registered email and posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or concerns, please contact us: [email protected]

Why BD Gemar is a trustworthy guardian of your data

Every security measure is built with you in mind.

Industry-standard encryption

Every byte of data travelling from your browser to BD Gemar's servers is encrypted with 256-bit TLS.

Sale of data is strictly prohibited

BD Gemar's business model is built on gaming services — we have no reason or intention to profit from selling your data.

GDPR & international standards

BD Gemar follows the principles of GDPR — Europe's strictest data protection regulation — demonstrating our commitment to high standards beyond Bangladesh.

Marketing opt-out

Don't want promotional messages? Unsubscribe in one click, any time — no questions asked.

Restricted internal access

Even BD Gemar staff cannot view all your data. Role-based access ensures that only those who need it can see specific information.

Automatic data deletion

Data is automatically deleted at the end of its designated retention period — no manual intervention required.

Frequently asked questions

Common questions about using your BD Gemar account and platform.

Once you log in to the Sports Betting section on BD Gemar, you can view real-time scores for all live matches. Click the "Live" tab near the top of the page to see a list of all ongoing matches, each showing the current score, time, and live odds. You can also track any match you've bet on by going to the "My Bets" section. For cricket, you'll find an over-by-over scorecard, while football matches show goal updates, possession stats, and shot tracking. Turn on notifications in the mobile app to receive instant alerts the moment a goal is scored or a wicket falls.

Updating your profile on BD Gemar is straightforward. Once logged in, click on your profile icon or name on the dashboard, then navigate to "Profile Settings". From there, you can update your name, email address, and phone number. To add a new mobile number, enter it in the field provided — an OTP will be sent to verify the number. Changing your name may require identity documents as part of KYC verification, since the name on your account must match your official ID. If you run into any issues making changes through Settings, contact live chat support and they'll be happy to assist.
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Join BD Gemar on a secure and transparent platform

Your data is secure, your privacy is respected — every policy at BD Gemar is built with that commitment at its core.

Before registration Terms & Conditions and Responsible Play Also see this page.

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